Terms of service

About these terms

This website is operated by HANDYHUB GO PTY LTD, trading as AiTech Nest (ABN 41 688 654 784). By visiting our website or placing an order, you agree to these terms together with the policies linked on our website.

Products and information

We aim to present product descriptions, images, specifications and prices accurately. Colours and appearance may vary slightly between screens, and product details may be updated from time to time. If an important detail is unclear, please contact us before ordering.

Prices and payment

All prices are shown in Australian dollars unless stated otherwise. Any applicable taxes, shipping charges or other amounts will be shown at checkout before payment. Payment must be successfully authorised before an order is accepted.

Orders

After you place an order, we will send an order confirmation. This confirms that we have received your order, but we may still need to verify payment, stock availability, delivery details or unusual order activity. If we cannot fulfil an order, we may cancel the affected item or order and refund the amount paid for it.

Please check your name, delivery address, email address, phone number, product selection and quantities before submitting your order. Contact us promptly if you notice an error. We will try to help, but changes may not be possible after dispatch.

Shipping and delivery

Shipping options, charges and estimated delivery times are shown at checkout and are also explained in our Shipping Policy. Delivery estimates are not guaranteed and may be affected by carrier delays, public holidays, weather, remote destinations or events outside our reasonable control.

Returns, refunds and consumer rights

Returns and refunds are handled under our Refund Policy. Nothing in these terms excludes, restricts or modifies any right or remedy that cannot lawfully be excluded under the Australian Consumer Law.

Acceptable use

You must not misuse this website, interfere with its security or operation, attempt unauthorised access, submit false information, use automated methods to abuse the service, or use the website for unlawful or fraudulent activity.

Intellectual property

The website content, branding, text, layout and original graphics are owned by or licensed to AiTech Nest. You may view and use the website for personal shopping or legitimate business enquiries, but you must not reproduce or commercially use our content without permission.

Third-party services and links

Our website may use or link to services provided by Shopify, payment providers, delivery carriers and other third parties. Their own terms and privacy practices may apply when you use those services.

Liability

To the maximum extent permitted by law, we are not responsible for indirect or consequential loss arising from use of the website or products. Where liability cannot be excluded, our obligations remain subject to the Australian Consumer Law and other applicable law.

Changes to these terms

We may update these terms when our services, products or legal obligations change. The version published on this website applies from the date it is posted.

Governing law and contact

These terms are governed by the laws of Victoria, Australia. Questions may be sent to aitechnest.au@gmail.com or raised through our Contact page.